padawin Privacy Policy

This page describes what we collect when you use padawin and how we keep that data protected. When you register an account, deposit funds, or play games on our platform, we collect personal information — your email, phone number, identity documents for KYC verification, and payment details. We store all this data in encrypted databases and share it only with third parties who help us process payments or comply with law.

We at padawin are committed to protecting your privacy. We do not sell your personal data to advertisers or marketers. We do not use your information to profile you for manipulative purposes. Our servers may sit outside your jurisdiction, but we follow data-protection principles that safeguard your information against unauthorized access, loss, or misuse.

Our privacy practices reflect the fact that you access padawin via mobile (Android or iOS) and desktop. On mobile, we collect device identifiers and push-notification permissions. On all devices, we log your game activity, deposits, and withdrawals to maintain accurate account records and detect fraud. This policy explains our data collection, use, retention, and your rights.

What data we collect on padawin

We collect several categories of data when you use padawin. First, we collect account information: your email address, phone number, full name, date of birth, and residential address. We use this data to create and verify your account. Second, we collect identity documents: a photo of your KTP (identity card), a selfie, and proof of address. We use these for KYC verification to confirm your identity and prevent fraud.

Fourth, we collect game activity data. We log every game you play on padawin, including the game name, stake amount, outcome, and timestamp. We also collect device information: your device model (Android or iOS), operating system version, app version, and IP address. This data helps us troubleshoot technical issues and detect fraud.

Fifth, we collect push-notification preferences and communication history. If you enable push notifications on padawin, we store your permission and device token. We log every email or SMS we send you about account updates, promotional events, or withdrawal confirmations.

How we use your data on padawin

We use account information to create your padawin account, verify your identity via KYC, process your deposits and withdrawals, and communicate with you about your account. We use game activity data to maintain accurate account records, calculate your balance, detect fraudulent patterns, and respond to disputes.

We use device information to optimize padawin for your mobile device, troubleshoot technical issues, and detect unauthorized access attempts. We use push-notification preferences to send you alerts about deposit confirmations, withdrawal status, game results, or seasonal promotions — only if you have enabled notifications. We do not send push notifications without your consent.

We may disclose your data to law enforcement, regulators, or courts if required by law. We do not volunteer information to authorities, but we comply with valid legal requests, court orders, or subpoenas.

Data retention and deletion on padawin

We retain your account information as long as your padawin account is active. After you close your account, we retain your data for seven years to comply with financial regulations and respond to disputes or legal claims. We delete personal data after the retention period expires, except where law requires us to retain it longer.

We retain game activity logs for seven years. These logs allow us to investigate disputes, detect fraud, and respond to regulatory inquiries. We do not retain raw device identifiers or push-notification tokens longer than necessary — typically six months after you stop using padawin.

You may request deletion of your personal data by contacting our support team. We will delete non-essential data within 30 days, subject to legal retention requirements. We cannot delete game activity logs or financial records if they are subject to regulatory holds.

Account data

Retained for seven years after account closure to comply with financial regulations.

Game activity logs

Retained for seven years to respond to disputes and regulatory inquiries.

Device identifiers

Retained for six months after last padawin login, then deleted.

Push-notification tokens

Deleted immediately after you disable push notifications or uninstall padawin.

Cookies and tracking on padawin

Our padawin mobile app does not use browser cookies. However, our website uses cookies to remember your login session and preferences. We use two types of cookies: session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for up to one year). You can disable cookies in your browser settings, but this may limit padawin functionality.

We do not use third-party tracking pixels or analytics services that profile your behavior across the internet. We use analytics to understand how users navigate padawin — which games are popular, how long sessions last, and which payment methods are most used. This information helps us improve our platform, but it does not identify you individually.

Your rights under padawin privacy policy

You have the right to access your personal data on padawin. You can download a copy of your account information, game history, and payment records by requesting an export from our support team. We will provide this within 30 days.

You have the right to correct your data. If your email, phone number, or address has changed, you can update it in your padawin account settings. If you discover inaccurate information, contact our support team and we will correct it.

You have the right to data portability. You can request a machine-readable export of your personal data on padawin. We will provide this in a standard format (CSV or JSON) within 30 days.

Our padawin data-protection commitments

We at padawin encrypt all data in transit using TLS (Transport Layer Security) protocol. Your login credentials, personal information, and payment details are encrypted before we store them in our databases. Our servers are physically secured in data centres with restricted access and 24/7 monitoring.

We undergo regular security audits by third-party firms to test for vulnerabilities. We maintain incident-response procedures so that if a data breach occurs, we notify affected users and regulators within the timeframes required by law. We do not have a history of major data breaches, and we invest continuously in security improvements.

If you have questions about our privacy practices, contact our support team via email or through the FAQ pageYou can also review our Terms & Conditions or Legal Notice for additional information. We welcome your feedback on how we can improve our data protection.